Overview
This manual will go over the process of creating an individual shipment that is not associated with an order created in Netsuite. Good examples would be personal items shipments, tax documents shipments, or anything that does not fall within the traditional item to customer process.
Requirements
- ShipHawk Account
- Printnode - Software to device service
- Correct ShipHawk permissions - Shipping Clerk
Creating Shipments
- Locate the ‘Shipments’ tab and click on the drop down arrow.

- Select ‘Create New Shipment’

- Select the pencil icon to the right of the Origin City or Zip.

- Type the warehouse code within the ‘Lookup Address’ search bar. Select an option from the dropdown list. If a warehouse code and associated address do not apply, manually enter the origin address information.
- Click Ok.
- Select the pencil icon to the right of the Destination City or Zip.

- Type the name of the customer / employee in the search bar. Select an option from the dropdown list. If none of the customer / employee options apply please enter the destination information manually.

- Within the ‘What’s being shipped?’ section enter the following information.
- Packing Type - Parcel
- Length, Width, Height - Estimated dimensions of the box. You can also select any option from the Materials and Presets list.

- Weight - Estimated weight of box
- Value - Cost of item(s)
- Within the ‘Reference Numbers’ section enter any references that apply. If you would like to create a custom reference select ‘Other’ and enter a ‘Reference Label’ and ‘Reference Value’.

- Within Carrier & Service select ‘Choose on the rating step’
- Click Next.
- On the next screen select the carrier and service.
- Click ‘Continue’
- On the next screen click ‘Next’
- On the summary page confirm information is correct. Click ‘Finish’.Labels will now print.