About Smart Packing 

Smart Packing is an item packing assistant that determines the best way to pack an order. ShipHawk uses an item’s weight, dimensions, characteristics and business-specific rules to pack items into boxes and boxes onto pallets. Within the Product Catalog section of this manual you will find the specifics of catalog fields and their role within the Smart Packing feature. Below you will find the specifics for Smart Packing operability and recommendations.

1. Product Catalog - In order for an item to be rated and/or used within the Smart Packing feature it must have a corresponding sku within the ShipHawk product catalog.
2. Packing Materials - Smart Packing will look at any available box sizes that are available within ShipHawks material list. To best serve our customers and optimize Smart Packing all available boxes should be available within the materials list.
3. Item Type - All items within the product catalog need to be set to an item type of ‘Unpacked’. This will be the indicator to ShipHawk that you need assistance to pack the order.
4. Weight - In order for any proposed shipment to be presented with a rate the product catalog must include weights for all items.
5. Dimensions - If dimensions are not set Smart Packing will not be able to determine or recommend a box size. 

About Product Catalog

ShipHawk lets you store product sku information to add shipping details during shipment processing. By bringing product data into ShipHawk, ShipHawk can make better smart packing, rating and fulfillment decisions and eliminate data entry errors.

Product SKU concepts

ShipHawk collects two types of information from a product: product data and product shipping data. Product data refers to basic information that has no impact on shipping. Product shipping data refers to aspects of the item that will impact how it is shipped. Shipping data includes the following.

1. Dimensions and weight
2. Serialized or lotted
3. Inventory item or kit
4. Tariff codes and freight classes

Product SKU Page Details

Each product record within ShipHawk consists of three sections with their own specific information. Information should be mapped / entered correctly so as to avoid errors and maintain item record / system consistency. Details as follows:

1. Product Data - Is a general description of the item and has no impact on shipping. It consist of the following:

1. SKU - Unique product identification code. Is the only required field
2. Name - A descriptive name for the product. E.g. ‘Vaporizer’, ‘Grinder’, ‘Scale’ etc.
3. UPC - Provides the product’s Universal Product Code
4. Description - Provides a description for the product that helps identify the item. E.g. ‘1 Booklet - Juicy Jay’s Rolling Papers’
5. Image URL - Image of item. 
6. Child SKU - Not applicable
7. Child SKU Qty - Not applicable
8. Child SKU Qty Min - Not applicable
9. Price - Average cost of item
10. Ships Individually - Check this setting only if the product packs individually and ships in its own individual shipment. 
11. Serialized / Lotted - This setting affects the behavior of pack verification and does not currently apply.

2. Kit SKUs - A kit represents a collection of product SKUs that are being sold together. For kits that require packaging(not prebuilt), the items should be added at the kit level. This allows Smart Pack to use component sku information when creating shipments.
   

1. Qty - The quantity of each kit-component
2. SKU - The identifying SKU code for each kit-component
3. Show as one line item for customs - returns only the kit parent sku on commercial invoice.
   

3. Items - is considered the base packaging level for the product SKU. This section consists mostly of shipping data and will be used heavily by Smart Pack to generate a shipment.

1. Item Description - Descriptive name of product.
2. Price - Average cost of the item. 
3. Commodity Description - Description to help identify the item. E.g. ‘Vaporizer’, ‘Grinder’.
4. QTY - Should always be set to 1
5. Item Type - Describes how the item exists in the warehouse. Should always be set to unpacked. Telsl Smart Pack to assist with packing. 
6. Unpacked Item Type - Describes the item in its unpacked state. Should always be set to generic unpacked items.
7. Pkg Type - Not applicable.
8. Length / Width / Height - Dimensions of item.
9. Weight - Weight of item.
10. Freight Class - If the item may be sent by freight, enter the freight class.
11. NMFC = If the item may be sent by freight, enter NMFC code
12. Hazmat - Select dangerous goods type and apply any specific information.
13. International Customs Data - Enter country of origin and tariff code.